A633.6.4.RB – Circle of Leadership
In my current section
we have a very strong level of followership and upward leadership. Figure 9.5 in the Obolensky text (2014) shows
the “vicious circle for leadership”. Within
this circle the following happens: 1. Follower asks for advice – this demonstrates
low skill to the leader. 2. The leader then gets concerned. 3. The leader now
feels he or she must take a more hands on approach. 4. This then leads to the
follower having lower confidence. 5. This lower confidence makes the follower
think they need to defer more. This situation
is partly to blame on both the leader and the follower. The leader should take a more active role in
training and mentoring their individuals so that the follower has the
confidence and skills required to make the right decisions when faced with a
situation. In my current organization we
are not only encouraged to make decisions at the appropriate level we are
expected to. My supervisor briefs all
personnel when they enter the section that we have all been selected to be in
the office because we have proven ourselves and we are trusted. This initial feedback automatically sets new
personnel in our office up with a boost of confidence. The article Managing Your Boss discusses
developing and managing relationships with your boss (1993). The article states that a good working
relationship with your boss can help accommodate differences in work
styles. I think this is key to helping
with this cycle as well. If you can develop
a good relationship with your boss you will know the times you need to seek
their approval or advice. A good tip
would be to simply ask your boss what they would like to be informed of. I think this would surprise some leaders and
managers however, it would help you establish a framework of things which need
the bosses’ approval and things you could handle at your level. This thought would also help the boss to
empower and delegate. If you show the
initiative and your boss notices this he or she may be more inclined to
delegate the decision making down to your level. According to the Obolensky text (2014) behavior
breeds behavior and this give and take relationship between leader and follower
will grow and the follower should be able to move to a more level 4 or even 5
follower. Once you can learn the leader’s
preferences the vicious circle should be drastically reduced. Not saying that all leadership involvement should
go away. The leader of any organization
should have a good understanding of what is going on at any given time however,
does not need to be in every minute detail of the way things are going. I think a better circle that a leader can
develop is: 1. Establish a relationship with those you expect to be followers
in the unit. 2. Set clear ground rules for the things you want your people to
approach you with. 3. Empower your personnel to make decisions at their level
within the organization. 4. Mentor your personnel and train them so they
clearly understand the goals and objectives within the organization. 5. Reap the
benefits of a workforce who are all level 4 or 5 followers.
Within my current organization we do not have different
departments such as finance, accounting, and operations we have separate functions. We deal with unit inspections, wing wide
exercises and complain resolution. We all
report to one individual who manages all three functions. This is the type of circle he instilled when
he took over. He met with all personnel
in the section (10 others) in a group and individually. He went over his goals and how he liked
things, he discussed each individuals responsibilities and set clear objectives
for all of us. He let us all know what
he needed to know about and this was pretty much just for his situational
awareness. He does not get down in the
weeds and if one of the people on the team makes a decision he will stand
behind us and support us. This attitude
toward leadership and his ability to embrace upward leaders helped our office
win the best Inspector General office within our Major Command. This was out of 20 other Inspector General
offices.
Gabarro, J. J., & Kotter, J. P. (1993). Managing Your
Boss. Harvard Business Review, 71(3),
150-157.
Obolensky, N. (2014). Complex Adaptive Leadership (2nd
ed). New York, NY: Taylor &
Francis Group.
No comments:
Post a Comment